To transfer your Family Tree Builder Tree from one computer to another: First, save your family tree from Family Tree Builder onto removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File > Back up Project. It will save a single file, pe Read more...
Can I put my family tree file on a CD? | Views: 4,264 |
In order to put your Family Tree Builder tree onto a CD (or any removable media) please follow directions below: First open your project in Family Tree Builder and click on File > Back up Project. This will save a single file that contains your family tree and all its photos and documents. You Read more...
How can I safely transfer my family tree to another computer? | Views: 2,578 |
To transfer your Family Tree Builder Tree from one computer to another: First, save your family tree from Family Tree Builder onto removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File > Back up Project. It will save a single file Read more...
How can I restore a backup from the backup service? | Views: 2,198 |
Links for retrieving a backup of a specific tree in a specific site are emailed to you and are also available in the Backup Page of your site. The retrieval page describes the family tree backed up and its size, and provides instructions for downloading the backup and using it to restore the tree. Read more...
What is the backup service? | Views: 1,989 |
The backup service backs up all the family trees and photos on your family site once a month so you'll never lose info again. It is a paid service, available to all members who have a family tree on a family site at MyHeritage.com. The backup service is separate from Premium family site subscript Read more...
How to move your family tree over from Geni.com (or: export a family tree as … | Views: 1,966 |
This post will explain how to export your family tree from Geni.com and then import it to MyHeritage.com. 1. Log in to Geni.com 2. Click on 'Tree' > 'Share' > 'GEDCOM Export - Export' (as shown in the picture below) 3. Geni allows you to export 'Blood relatives', 'ancestors' or ' Read more...
How often is my tree backed up by the backup service? | Views: 1,775 |
New backups are created once a month. The first backup will begin as soon as your payment is accepted. Subsequent backups will be performed on the same day of the month as the date your service began. In case your service was activated on the 31st of the month (or the 29th of February) and the sa Read more...
What is covered by the backup service? | Views: 1,597 |
The backup service covers all family trees and related photos, videos, and documents on the specific family site for which the service has been acquired. The service does not include content in the family site such as comments by other users, Inbox messages, Smart Matches, Charts and Reports or a Read more...
Doesn't MyHeritage.com already backup my tree regularly? | Views: 1,382 |
Of course we do. The backups on MyHeritage.com are created strictly as a precaution against technical problems on MyHeritage.com or for maintenance purposes. Backups from the Backup Service are different. They are stored separately on Amazon.com for extra protection and redundancy. The back Read more...
Can I cancel the backup service? | Views: 1,356 |
You can cancel at any time by clicking the link "Stop the backup service" from the Backup Page on the family site, which is found on the family site in the Family Tree section. In addition, you may stop Service at any time by writing to support@myheritage.com by email or via the support contact f Read more...
How can I pay for the backup service? | Views: 1,280 |
The backup service is billed monthly. It is payable by credit card or with a PayPal account. Unfortunately, the backup service cannot be paid for by methods of payment other than credit card or PayPal. To subscribe to the backup service for your family trees, just go to your family site to Fam Read more...
Why should I use the backup service? | Views: 1,270 |
The backup service protects your family tree data so you don't have to worry about losing precious information. For only a few dollars a month, this is an invaluable service for any family tree lover. Using the backup service saves frustration and agony which accompany data loss and it protects Read more...
How will I know when a new backup is ready? | Views: 1,268 |
Every time a new backup is ready, a notification with link to download the backup will be sent to you by email. Read more...
How can I restore my tree in Family Tree Builder? | Views: 1,240 |
You can now restore trees from your computer, as well as online and published trees from online family sites (new to Family Tree Builder 5.0), into Family Tree Builder via a convenient wizard. To do so, go to File> Restore project to choose if you would like to restore your project from a file Read more...
